All payments made are non refundable.
If paying on the day the customer must secure that appointment with a deposit. We have a 48 hour cancellation policy – if you cancel within this timeframe, then you are still liable to pay the full treatment and you will lose your deposit.
If you pay for a package deal, the balance you have paid will be non refundable once you have had the first treatment.
If a deposit is paid towards a package deal, then this deposit can not be transferred towards other treatments.
All other terms and conditions will be signed in the consultation. Alternatively, you can contact us for more information.
A late fee of £10 per person will be applied if you arrive more than 15 minutes after your designated time slot.